Online Training

We have a range of short courses provided in an ‘on-demand webinar’ format.

Our online courses can be purchased individually.

Bulk discounts are available for organisations purchasing on behalf of 5 or more students – contact us for details.

All online courses come with a certificate of completion detailing the course name and professional development hours accrued.


How to Stay S.A.F.E.R. with Escalating Clients

140 minutes – $149 (inclusive of GST) per person 

Whether anger is a result of psychosis, intoxication, frustration, invalidation, neglect or other drivers, there are easy to apply strategies informed by robust learnings, that are effective when working with angry clients. In this online webinar, we will explore research findings related to anger, the escalation cycle and introduce the highly effective, Stay S.A.F.E.R. method.

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Working with Risk

The D.R.I.V.E.R.™ ‘Working with Risk’ Framework

6 short online courses

Provision of effective support for clients on their Recovery journey requires the workers involved to have highly developed skills in working with risk. Based on both contemporary research literature and our own combined extensive experience in the field, we have distilled these skills into 6 key domains, which together comprise the D.R.I.V.E.R.TM ‘Working with Risk’ framework.

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Working with Risk

Decision Traps and how to avoid them

60 minutes – $87 (inclusive of GST) per person (FREE FOR SUBSCRIBERS)

Effective working with risk requires high-quality, collaborative decision making. In this short course we outline the common ways in which decision-making in mental health work is derailed by biases of various kinds. We then outline a practical method for enhancing the quality of your decision-making

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Working with Risk

Working with the Relevant Evidence

90 minutes – $87 (inclusive of GST) per person

Research over the past three decades has greatly advanced our understanding of risk in mental health, particularly with respect to concerns about suicide, self-harm and violence. In this short course, we summarise the evidence base and provide practical guidance as to how to use this knowledge in everyday practice.

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Working with Risk

Working with Imposed Constraints

80 minutes – $87 (inclusive of GST) per person

There is generally a substantial gap between the ‘real world’ and the ‘ideal world’ when working with risk in mental health services. In this short course we address the challenge of real-world constraints that are inevitably imposed when we apply our learnings at the coal-face.

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Working with Risk

Working with Values

80 minutes – $87 (inclusive of GST) per person

Working with risk requires application of the known evidence to real-world challenges. However, this is only part of the task. All risk-related work is inherently value-laden. Mental health workers, clients, teams and services can vary substantially, in terms of which particular values are prioritised. In this short course we provide mental health workers with ways to enhance their awareness of competing and diverse values and outline methods for collaborative practice.

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Working with Risk

the S.H.A.R.E. © Approach

73 minutes – $87 (inclusive of GST) per person 

Our work with ‘risk’ is embedded within a broader system. Effectively working with risk therefore involves engagement of other elements within that system. This includes (most crucially) the client but may often extend to a broader network of colleagues, other services, carers and support persons, and others. In this short course we outline a practical values-based model for engagement of stakeholders, with special emphasis on collaborative working with clients.

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Working with Risk

Reflective thinking in client centred practice

133 minutes – $139 (inclusive of GST) per person 

Risk decisions are part of a dynamic process. Reviewing outcomes, revising decisions and reflecting on the impacts of our work (on both workers and clients) is central to optimising the quality of this process. In this webinar, we outline the fundamentals of reviewing outcomes, reflecting on important learnings and revising practice moving forward, in the context of risk decision making.

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Navigating Risk Empowering Recovery

3 hours – $139 per person (inclusive of GST)

This breakthrough course is tailored specifically to the trending challenges experienced by mental health workers in embracing a recovery-focused approach to mental health work. This includes facing difficult and complex risk scenarios and medico-legal challenges utilising ‘Values Based Practice’ principles.

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Recovering Function Building Hope 

Exploring BPD & Complex Trauma

3.5 hours – $176 (inclusive of GST) 

This practical course delivered in 2 pre recorded lessons, focuses in on building understanding and practical skills when working with people experiencing BPD and Complex Trauma. It is designed to support a more meaningful, boundaried and effective working relationship with the client. This includes situations of challenging engagement, problematic behaviours and risk of harm concerns.

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“I found this was the right amount of information for a Virtual platform. The pace was perfect, and graphics worked really well.”

Community Rehabilitation Support Worker

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